Privacy Policy

Bentley Capital Partners (“we”, “us”, “our”) is committed to protecting the privacy of the individuals we deal with. This Privacy Policy explains how we collect, use, hold and disclose personal information, and how we handle it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or contacting us, you consent to the collection and use of your personal information as described in this policy.

01The personal information we collect

The personal information we collect is limited to what you choose to provide when you contact us. This is typically:

• your name;
• your company or organisation name; and
• your email address.

We may also collect any additional information you include in the body of an enquiry or in subsequent correspondence with us.

When you visit our website, our hosting and service providers may automatically collect limited technical information, such as your IP address, browser type and the pages you view. This information is used to operate and secure the website and is not ordinarily used to identify you.

02How we collect it

We collect personal information directly from you when you:

• submit an enquiry through the contact section of our website;
• email or otherwise correspond with us; or
• discuss, or engage us for, our services.

Where it is reasonable and practicable to do so, we will collect your personal information directly from you.

03Why we collect and use it

We collect, hold and use your personal information to:

• respond to your enquiry and communicate with you;
• provide, and discuss the provision of, our advisory services;
• maintain our business records and relationships; and
• comply with our legal and regulatory obligations.

We will only use your personal information for the purpose for which it was collected, for a related purpose you would reasonably expect, or as otherwise permitted or required by law. We do not use your information for unrelated marketing, and we do not sell or rent it.

04Disclosure

We may disclose your personal information to:

• our professional advisers and service providers (such as legal, accounting or IT providers) who assist us in operating our business, where relevant to your enquiry or engagement; and
• government, regulatory or law-enforcement bodies where required or authorised by law.

Any third party that handles personal information on our behalf is required to protect it consistently with this policy and the APPs.

05Overseas disclosure

Some of the third-party providers that support our website and communications (for example, email, hosting and web-font providers) may store or process information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in a manner consistent with the APPs.

06Cookies and website analytics

Our website may use cookies and similar technologies to help it function and to understand how visitors use it. You can disable cookies through your browser settings, although some parts of the site may then not function as intended. Where we use analytics, we use it to understand aggregate usage patterns, not to identify individual visitors.

07How we hold and protect it

We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure, using appropriate technical and organisational measures. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

08Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to maintain our business records, or to comply with our legal obligations. When it is no longer required, we take reasonable steps to destroy or de-identify it.

09Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below and we will respond within a reasonable period. There is generally no charge to make a request, although we may charge a reasonable fee for providing access in certain circumstances.

10Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us using the details below and we will endeavour to resolve it promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: oaic.gov.au
• Phone: 1300 363 992

11Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page, with the “last updated” date shown at the top.

12Contact us

If you have any questions about this Privacy Policy or the personal information we hold about you, please contact us: